Pay by mail, phone or receive and pay your bill online through paperless billing and automatic payments. Homes with seriously ill, injured or surviving residents may be protected from discontinuation of service in the event of non-payment. Medical Expenses – Monthly out-of-pocket expenses for health care, prescriptions that are current and/or on a phased payment plan (not including the total number of outstanding debts). Also consider the average monthly amount for health insurance. With our new COVID-19 payment contract, you can spread your outstanding amount into manageable monthly payments – with no down payment and no financial report. A complete list of National Grid phone numbers for customers in upstate New York. If your electricity has been cut off and you ask for it to be turned on, email your documents to UNYDPACutin@nationalgrid.com or fax them to 315-460-9522. Other expenses – Water/sanitation and household waste management (if not included in the rental), laundry services, debit or rental payments for large household appliances such as stove, refrigerator, washing machine/dryer. FAE/EAA repayment rates, secondary mortgages or housing payments if not the principal residence.
Shelter – mortgage, signed valid lease, Notarized landlord bill, rental confirmation, including date, amount and address up-to-date, SNAP budget sheet, notarized SDS form, HUD/Sec 8 Completing a financial statement with a National Grid agent involves answering certain questions regarding your household composition (number of adults and children), assets (bank accounts, investments), as well as monthly income (salary, public support, social security, etc.). Please check the list of financial positions below, and have the actual documents available before calling National Grid. If you have any questions or would like to complete a financial form with an agent, call 1-800-443-1837. If you are a new customer interested in signing up for a minimum payment agreement, email your documents to UNYDPAAI@nationalgrid.com or fax them to 315-460-9508. If you are an existing customer who wants to stop your electricity, email your documents to UNYDPAActive@nationalgrid.com or fax them to 315-477-7607. To speed up this process, you can email your documents to National Grid or fax them by email.